Terms & Conditions

1. Your Acceptance

Thank you for visiting the Expandimo Terms of Service. You agree to enter into the following agreement (“Agreement”) with Expandimo Technologies Pvt Ltd (“Expandimo”), the owner and operator of the expandimo.com website and associated services (collectively the “Platform”), and you (“you”, “your” or “user(s)”), a user of the Platform. This Agreement refers to our company, Expandimo, throughout, as appropriate for the context. The words “Expandimo,” “us,” “we,” and “our” refer to Expandimo.

The Platform is provided to you under an Agreement and a Privacy Policy, which you agree to be bound by clicking “I agree”, and accessing, or using the Platform. When we make changes to our Terms of Use or Privacy Policy, we’ll notify you. THERE MAY BE PROVISIONS IN THIS AGREEMENT THAT MAY IMPACT YOUR RIGHTS SUCH AS THE PROCESS OF ARBITRATION AND CLASS ACTIONS. It is your responsibility to cease using our Platform immediately if you do not agree to the Terms of Use or the Privacy Policy.

2. User Information and Accounts

Before accessing some portions of the Platform, users may be required to register on the Platform in order to gain access to certain areas. According to our Privacy Policy, your information will be collected and disclosed. In order to use our Platform, you must be over 18 and provide truthful and accurate information. Each user may register for only one account. Users are free to verify their credentials and to be rejected at our discretion. Passwords and accounts, as well as all activities that take place under your account, are your sole responsibility. Expandimo agrees that you will notify us immediately if your account is used without your permission. If someone uses your password or account without your knowledge, Expandimo is not liable for any losses you incur. If you wish to create an account on behalf of your company, you must provide us with information regarding your company’s authorization. The company represents and warrants to you that you are authorized to incur financial obligations and enter into legally binding agreements on its behalf.

3. Access and License Grant to You

Registration and proper payment will grant you a personal, non-exclusive, revocable, limited license to use our platform and services. You do not acquire ownership rights to the platform through use; rather, you receive the revocable license described above. Expandimo does not acquire any rights unless explicitly allowed. Any violation of the below usage guidelines will result in the revocation of your license or access to our Platform. Your use of our Platform may be restricted or revoked if we deem you a threat to our business. If we do not revoke or restrict your license, you are still responsible for your actions.

4. Services

Expandimo offers Digital Marketing, Development, DevOps and Cloud and Internet Marketing services through its Platform. The services provided by Expandimo are subject to numerous factors and market variables that are beyond the control of Expandimo. These reasons lead to all services being offered “as is” and without any guarantees. You acknowledge that we cannot guarantee web placement, rankings, or profits as a result of using any services offered by the Platform. As a customer, you understand that there may be variances, inaccuracies, or effects associated with the services. It is not implied or guaranteed that search engine ranking will increase, the business will increase, or any other benefit will result. We are not responsible for changes in rankings or results resulting from factors outside our control, such as geographic locations, search engines, or external factors. Our services require you to agree to the following:

• Users are responsible for any changes they make to their websites that have a negative impact on their search engine rankings.
• Expandimo is required to mention itself as the website producer in the footer of all websites we design and develop. It is possible for clients to remove mentions and links for a fee of 20% of the project’s total value.
• We do not have control over the policies of search engines regarding the types of sites and/or content that are accepted today or in the future, and we cannot guarantee the inclusion of anyone in any directory or search engine.
• Whether a keyword, phrase, or search term ranks higher or lower, Expandimo cannot guarantee a change in position, fixed position, or increase in position.
• Any data entry, web hosting, or custom artwork/graphics related work/tasks are not the responsibility of Expandimo Technologies unless specifically agreed, paid for, and agreed to by both parties. Except as otherwise agreed, Expandimo Technologies will retain ownership of all artwork, images, and text furnished and/or designed on behalf of the client.
• During the design process as well as after the Website is completed, Expandimo Technologies will provide an opportunity for the Client to review its appearance and content. It will take Expandimo Technologies seven days to receive any feedback from the client regarding such shared work/outputs. The Client is deemed to have accepted and approved such material if they do not reply within this period.
• Expandimo Technologies shall have the right to publish, use, and reproduce the data, files, and graphic logos that the Client provides. Using any information or files protected by a copyright requires permission and rights from the Client. As part of the contract, the Client grants Expandimo Technologies permission and rights to use the same as well as indemnifying and holding Expandimo Technologies harmless in case of negligence or the client’s inability to obtain proper copyright permissions. Expandimo Technologies considers a contract for Web site design and/or placement to be a guarantee that all necessary permissions and authorities have been obtained by the Client. It is possible to request evidence of permissions and authorities.
• As a result of the use of Expandimo’s services, Expandimo does not guarantee any profits or increased business.
• A user’s website or the ranking of a website is not under Expandimo’s control.

If we provide you with any services via Platform, you agree to release us from any liability we may incur. Despite an effort to verify any service or any other information on the Platform, you agree that it may be inaccurate, unsubstantiated, or even incorrect. Our Platform is used at your own risk and you agree to release us from any liability.

5. User Obligations

When you purchase a service through the Platform, you agree to promptly cooperate with Expandimo by providing us with access, software codes, data, documents, content, art, and/or information we need. It is possible that we will not be able to provide any of the services you have requested if you fail to cooperate or assist us. No refunds will be given if you fail to cooperate with Expandimo.

6. Use of the Platform and Services

You are responsible for all activities conducted through your account and for the use of any services provided by Expandimo. Here are the terms you agree to:

• Neither automated nor non-automated “scraping” is permitted in any form or medium, including copying, distributing, or disclosing any part of the Platform;
• Interfering with, compromising the integrity or security of, or deciphering transmissions to or from the Platform’s servers is prohibited;
• Robots, spiders, crawlers, scrapers and other automated means and interfaces not provided by us are prohibited from accessing the Platform;
• Our Platform may not be used to send more messages than humanly possible through automated bots or other software;
• The license or access to your account cannot be shared with anyone else;
• There is no authorization for the Platform to be used on a computer that performs nuclear operations, life support, or other life-or-death applications;
• The Platform or any portion of it may not be decompiled, reverse engineered, disassembled, modified, rented, sold, leased, loaned, distributed, or improved in any way;
• Accessing our Platform is not permitted for the purpose of building a similar or competitive product;
• Health, medical, or sensitive financial information cannot be stored or transmitted via the Platform;
• Our infrastructure may not be subjected to unreasonable or disproportionately large loads by you or by us, at our sole discretion;
• There is a prohibition on collecting or harvesting personally identifiable information from the Platform, including account names;
• The impersonation or misrepresentation of any person or entity is prohibited;
• When using our Platform, you are not allowed to violate, infringe, or breach anyone else’s intellectual property rights;
• We prohibit the use of our Platform for misleading, unlawful, defamatory, obscene, invasive, harassing, or threatening purposes;
• Expandimo requires that you adhere to all the policies, procedures, and regulations of the networks that are connected to it;
• Platforms cannot be sold, leased, lent, distributed, transferred, or sub-licensed, or used to derive income unless our Platforms permit it;
• Disrupting the Platform or interfering with it is strictly prohibited;
• It is your sole responsibility to ensure that you do not violate any law or regulation;
• By using Expandimo’s platform, you agree that Expandimo is not liable for any damages; and
• As part of our Platform, you agree to not disrupt, destroy, manipulate, remove, disable, or impair any part of it, including de-indexing or de-caching any portion of it from the websites of third parties, or requesting its removal from search engines.

You may be terminated or suspended from using our Platform if you are found to be committing one or more of the aforementioned actions. When your use of any of our Platforms is suspended or terminated, we will provide you with an explanation, but Expandimo reserves the right to do so at any time.

7. User Content

This Agreement refers to User Content as data, information, images, references, and all other types of information that you may submit or transmit through the Platform. Your User Content may be rejected or cannot be accepted or transmitted if we refuse to host, display, migrate, or distribute it. You agree that any User Content submitted is solely your responsibility, and you release us from any claims arising from such User Content. While our Platform is secured in accordance with industry standards, we are unable to guarantee the safety and security of any User Content. The Platform may modify, edit, or remove any User Content found to violate this Agreement or that we deem harmful to the Platform.

The User Content submitted to our Platform represents and warrants that the User Content is your own and that you have the right to use the User Content.  

Also, the User Content that you post or upload on the Site represents and warrants that the User Content is legal and does not run afoul of the rights or obligations of any third party.

The User Content you submit grants Expandimo, its affiliates, users, representatives, and assigns non-exclusive, limited, fully paid, royalty-free, revocable, universal, worldwide, transferable, assignable licenses to display, distribute, store, broadcast, transmit, reproduce, modify, prepare derivative works, or reuse it for Platform-related purposes. Any suggestion, enhancement request, recommendation, correction or other feedback you provide about the Platform will also be used and incorporated into the Platform by Expandimo without any fee.

8. Privacy Policy

We are sensitive to your privacy concerns and value it. You are governed by our Privacy Policy when you access and use the Platform. You may learn more about our privacy practices by reviewing our Privacy Policy. You agree to our Privacy Policy applying to all information we collect, and by using the Platform, you agree to our use of your information in accordance with the policy. 

9. Client Data Usage

Expandimo understands that the client is entitled: (i) to use its name and/or logo to identify the client as a client of Expandimo, including on the Expandimo website; and (ii) to create case studies that describe how Expandimo’s Services were implemented, which can be used internally and as a part of client presentations. Whenever such case studies contain information that is not available in the public domain, they will require approval by the client before publication. It is the responsibility of the client to communicate their desire to opt-out of such marketing before services are initiated. 

10. Platform and Services Availability

The Platform may not always be available, work, or be accessible at any particular time, even though we attempt to provide continuous availability to you. A user’s access to the Platform can be suspended at any time and at our discretion by Expandimo, who is not obliged to provide the services to them. Our Platform is only available to eligible users, and we may terminate your access or refuse service at any time. Nothing on our Platform can be guaranteed to provide the functionality or results you are seeking. 

• Modification of Platform

Our Platform may be altered, modified, updated, or removed at any time. Whether these changes are made for security reasons, intellectual property reasons, legal reasons, or any other reason, we are not obliged to explain them. It may be necessary to provide updates in order to address a security flaw or to satisfy a legal obligation. There is no obligation in this section to update the Platform for security, legal, or any other reason, but it is an illustration of how we may exercise our rights under this section.

• Funds

It may be necessary to pay for certain features of the Platform or specific we offer, and you agree to pay for all fees, costs, and taxes listed. When purchasing or renewing subscription-based services, user-authorized Expandimo or third-party payment processors charge the method of payment they provide. You will be directed to a third-party payment processor when you make a purchase. Payment processing terms and conditions vary by third-party payment processors. It is your responsibility to provide accurate, complete, and current information when making a purchase or completing a transaction. The Platform may be suspended or terminated if you fail to pay or if your payments are overdue, without liability to us.

• Taxes

The services are provided by Expandimo free of charge, however, you agree to pay all applicable taxes for your use and purchase. To support any claim that your taxes were paid on time, you must provide us with tax documentation.

• Automatic Renewals and Subscription Plans

A paid subscription may be available for some services offered by Expandimo. Payment information will be logged if you decide to purchase any Paid Subscriptions. You will be billed monthly for any Paid Subscriptions you purchase. Your consent authorizes us to bill you on a recurring basis. Upon expiration of your initial paid subscription, it will automatically renew for additional monthly subscription periods (or for the same period as your initial paid subscription) unless we are notified otherwise. If you choose a paid subscription plan, your preferred payment method will be automatically charged and renewed on a recurring basis without additional consent from you.

In case of cancellation, please cancel your Paid Subscription through your dashboard or send us an email at business@expandimo.com. We only require 30 days written notice for subscription cancellations, which is shorter than the industry standard for long-term payable contracts. The Platform may become inaccessible immediately after cancelling a Paid Subscription. After the cancellation or expiration of your Paid Subscription, we are not responsible for any deleted, inaccessible, altered, or removed User Content. Once you request cancellation, you will receive full service for the period paid for. A refund will not be given after the 30 days cancellation period has passed. 

• Pricing and Price Increases

On Expandimo Platform, you will find the pricing for all services and subscriptions. It is possible for Expandimo to increase the price for any Paid Subscriptions or services, at our discretion, at any time. When Expandimo increases its prices, you will be notified and can accept or reject the increase. We would appreciate it if you notified us in advance if you intend to reject a price increase. A price increase that you have rejected may prevent you from accessing some areas of the Platform. At sign-up, Expandimo did not commit to offering any services or Paid Subscriptions at the price it had initially offered.

• Refunds 

Due to the nature of our online services, refunds are not possible for any Paid Subscriptions. It is important to note that all purchases are final. We offer a 30 Day Satisfaction Guarantee at Expandimo because we want you to be satisfied with our services. Any dissatisfaction with our services must be reported within thirty (30) days of initial use. Please contact us with your concerns following receipt of your communication and we will help rectify any dissatisfaction caused by our services.

• Deliverables

As a result of purchasing our services, users may receive press releases, blog posts, or other content (collectively “Deliverables”). Any Deliverables purchased by the user shall be assigned to the user upon complete and timely payment by Expandimo. Any Deliverable that has not been paid for in a timely manner may be withheld by Expandimo or requested to be returned.

• Estimates

It is important for you to be aware that some of our services may provide estimated delivery or completion dates and timelines (the “Estimated Dates”). Though Expandimo will try to deliver all services by the Estimated Dates listed on the Platform, these Estimated Dates are estimates only and are non-binding. The Estimated Dates may be modified, altered, or extended by Expandimo at any time. There is no responsibility or liability on the part of Expandimo for any failure to provide services before any estimated dates listed on the platform. Expanimo’s agents, employees, or contractors do not have any contractual obligations and any statements regarding Estimated Dates made by them do not alter those agreements.

• Intellectual Property

It is the responsibility of Expandimo to own or license all trademarks and logos contained within the Expandimo Platform, including the name “Expandimo”, expandimo.com, and the design of the platform, as well as any text, writings, images, templates, scripts, graphics, and interactive features, as well as any other intellectual property rights. The Platform is subject to Expandimo’s rights and restrictions, which are not expressly granted. Except as expressly authorized in writing by us, you may not use, copy, or distribute any information contained within the Platform.

• Idea Submission

The company does not accept or consider unsolicited ideas, including but not limited to ideas relating to processes, technologies, enhancements, or new products. Submitting unsolicited ideas, content, artwork, suggestions, or other works to Expandimo is prohibited. Expandimo’s products or services may seem similar to the ideas you submitted to Expandimo, but this policy is intended to avoid potential misunderstandings or disputes. You agree to the following if, despite our request that you do not send us your ideas: (1) the content of your Submissions automatically becomes the property of Expandimo, without any compensation to you; (2) Expandimo may use the Submissions and their contents for any purpose and in any way; (3) Expandimo is not required to review the Submission; and (4) none of the Submissions should be kept confidential.

• Disclaimer

It is understood that the platform, as well as all associated services, are provided on an ‘as is’, ‘as available’, and ‘with all faults’ basis. In order to the best of our ability, neither Expandimo, nor any of our employees, managers, officers, assigns or agents make any representations or warranties regarding: (1) the platform; (2) any information provided via the platform; (3) any services offered by Expandimo, or (4) the safety of information transmitted to Expandimo. Furthermore, we disclaim all implied or express warranties, including, but not limited to, merchantability, fitness for particular purposes, lost profits, non-infringement, title, custom, trade, quiet enjoyment, system integration, and virus-free operation.

The platform and the services provided by Expandimo are not warranted to be error-free or uninterrupted; that defects will be corrected; or that the platform or the server is free from harmful components. We do not represent or warrant that the services offered by Expandimo are accurate, complete, or useful. We specifically disclaim any warranties that your use of the platform will be lawful in any particular jurisdiction.

• Limitation of Liability

You will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages incurred by Expandimo, its officers, directors, employees, or agents, regardless of whether or not the claim is based on a warranty, contract, tort (including negligence), or any other legal theory. It is advised that Expandimo may be liable for such damages arising from (1) the use or inability of the platform or any errors, mistakes, or inaccuracies found within the platform, (2) any personal injury or property damage resulting from your use of our platform, including our services, of any nature whatsoever. (4) any interruptions, misinformation, incomplete information, or cessation of transmission to or from our platform, (5) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our platform from a third party, (6) any interruption or failure of service by a third party, whether intentional or unintentional or (7) any action taken in connection with any third party copyright. 

As far as permitted by law in the applicable jurisdiction, the limitation of liability set forth above shall apply. You may have other legal rights that vary from location to location, such as the exclusion or limitation of liability for incidental or consequential damages in some states, provinces or countries. It is specifically our policy not to disclaim liability in jurisdictions where it is not permitted: (1) death, personal injury, or fraudulent misrepresentation caused by Expandimo’s negligence, or that of any of its officers, employees, or agents; or (3) any liability which cannot be excluded now or in the future by law. You agree that if a total disclaimer of liability is disallowed, we will not be liable for more than the amounts you have paid to use our platform, including our services, during the last three (3) months.

• Indemnity

As part of the terms of this Agreement, you agree to defend, indemnify and hold harmless Expandimo, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorney’s fees) that may arise as a result of:

• Expandimo Platform, including any services you may use;
• If you violate this Agreement, you will be held liable;
• If you interact with any other users or third parties;
• Infringing on any third party rights, including copyrights, property, or contracts.

As long as you use Expandimo Platform, you are bound by this defence and indemnification obligation. It is also your responsibility to defend us against such claims, and we may require you to hire an attorney of our choice in such cases. Moreover, you agree to pay for our reasonable attorneys’ fees, court costs, and disbursements as part of this indemnification. We may settle claims like the one described in this paragraph, and you will be liable for the damages as if we had tried the case.

• Copyrights

There is no tolerance for copyright infringement at our company. Please send us a message containing the following information if you believe your content has been violated:

• Identify yourself.
• You must notify the party whose copyright has been infringed if it is different from yours.
• A description and name of the work that is being infringed upon.
• The location of the infringing copy on our Platform.
• This statement explains that you believe, with reasonable certainty, that the use of the copied work described above is not authorized by the copyright owner (or by a third party authorized to act on that owner’s behalf).
• Under penalty of perjury, you swear that all information in this notification is accurate and that you own all copyrights or have an exclusive legal right to bring infringement proceedings.

Counter Notice

You must include the following information in your counter-notice:

• Name, address, email address, and signature (physical or electronic).
• Referral number (if applicable).
• Material identification and location prior to removal.
• Perjury declaration under penalty of perjury that the material was removed by mistake.
• If you live in the district where your internet service provider is located, or if you consent to the jurisdiction of the district where your internet service provider is located, you have consented to a federal court’s jurisdiction.
• The party that submitted the takedown notice consents to being served with the process on you.

If your counter-notice does not strictly comply with the above requirements, we may not take any action. The counter-notice should be sent in accordance with the instructions above for takedown notices.

• Class Action Waiver

Any litigation or dispute resolution proceedings between you and Expandimo must be conducted individually, whether in court or through arbitration. As a result of this agreement, you agree not to file a class action, representative action, collective action, or private attorney general action in any dispute.

• Severability

The Agreement will remain in force if any provision of this Agreement is found to be unlawful, conflicting with another provision of this Agreement, or otherwise unenforceable. This is because it would have been entered into without the unenforceable provision.

It is Expandimo’s sole right to elect which provision remains in effect if two or more provisions are deemed to conflict with each other.

• Non-Waiver

Under this Agreement as well as under any applicable law, we reserve all our rights. If we fail to enforce any particular provision of this Agreement or any applicable law, that does not mean that we will waive our right to enforce the same provision in the future under the same or different circumstances.

• Assignment and Survival

Our prior written consent is required for any assignment of your rights and/or obligations under this Agreement. It is our discretion to assign our rights and/or obligations under this Agreement to any third party. This Agreement survives and remains in full force upon termination for all parts that are reasonably expected to survive termination, including, but not limited to, the Limitation of Liabilities section, the Representations and Warranties section, the Licensing section, the Indemnification section, and the Arbitration clause.

• Termination

Contact us at any time if you would like to cancel your Paid Subscription or your account. This Agreement contains refund terms that apply to any refunds. Your access to certain parts of our Platform may be immediately disabled upon the termination of your account. This Agreement may be terminated by us if we determine: (1) you have violated any applicable laws while using our Platform; (2) if you have violated this Agreement or the Platform’s terms; or (3) if our sole decision or discretion believes that any of your actions may legally harm Expandimo or our business interests. A timely explanation will be provided if the agreement is terminated; however, we are not required to do so.

• Entire Agreement

There is no prior or contemporaneous agreement or understanding between the parties regarding the subject matter herein, and this Agreement and the Privacy Policy supersede any prior or contemporaneous agreement or understanding. Only a duly authorized representative of each party can waive, modify, or amend any provision of this Agreement in writing.

• Amendments

It is possible for us to amend this Agreement at any time. This page will be updated with the date on which this Agreement was last amended, or we may send you an email when this Agreement has been amended. The amendments are not binding on you, but if you choose to reject them, you must cease using our Platform immediately.

• Electronic Communications

Communication between Expandimo and you occur via electronic means, whether you visit the Platform or send Expandimo e-mails, or whether Expandimo posts notifications on the Platform or contacts you by mobile notifications or e-mail. In order to fulfil this contract, you (1) consent to receiving communications from Expandimo in electronic format; and (2) agree that all terms, conditions, agreements, notices, disclosures, and other communications you receive from Expandimo electronically satisfy any legal requirements that would be satisfied by written communication. Your statutory rights are not affected by the foregoing.

• Relationship of the Parties.

There is an independent contractor relationship between the parties. You and Expandimo do not form a partnership, franchise, joint venture, agency, fiduciary or employment relationship by signing this Agreement.

• Platform Issues and Support

If you need support, have questions, or are having difficulty accessing or using the Platform, please contact us.

11. Revision Policy

Revisions are provided according to the package you choose. We offer customers unlimited free revisions and will revise their design without any additional charges as long as the design and concept remain the same. A 48-hour turnaround time would be required for revisions.

Refund Policy / Money-Back Guarantee

Unless Expandimo Technologies Pvt Ltd cancels or terminates your contract for a reason other than your breach or non-performance, any deposited funds for a project are not refundable after delivery if the initial design concepts are approved or a change is requested.

The following arrangements will be followed for refund requests:

• Requests are made when initial logo concepts are presented. The refund offer becomes void once you approve the initial designs or request changes to them.
• You are eligible for a Full Refund (less the 10% service and processing fee) if you request a refund before the delivery of the initial design concepts.
• The refund amount is 70% (less 10% service & processing fee) if the request for a refund is made within 48 hours.
• You would be eligible for a 30% refund (less the 10% service and processing fee) if a refund request is made within 48-120 hours of the initial design delivery.
• In the case of concerns, please reach out to us within 120 hours of receiving your initial design. Since we value 100% customer satisfaction, no refund requests will be entertained after that time.
• After placing your order, if you have not taken action on it for 30 days, no refund request will be entertained. Your project and the length of time the project has been dormant will determine the fee for reactivating your order.
• Following the delivery of the final files, no refund requests will be entertained.
• Once the website is built or deployed life, there will be no refunds for website packages.
• After the storyboard is designed, no refund requests will be entertained for video animation packages.
• Please contact the support department if you would like a refund. A case-by-case consideration will be given to your request based on the violation of your user agreement by Expandimo Technologies Pvt Ltd.
• We will offer the same refund for Expandimo Technologies Pvt Ltd/Custom packages as we do for single packages.
• A refund is only available for the website service if you approve the logo after ordering a logo and web design service.
• The design brief and the customer’s feedback for revisions will need to be analyzed before a refund request can be granted. We will not refund a design unless it doesn’t meet the brief, but we will provide revisions until the client is completely satisfied.
• Orders placed in good faith are eligible for money-back guarantees. We do not consider it good faith if a customer has placed design orders with more than one design agency for the same job. Refund requests in such cases may be declined.

What Are The Steps For Claiming Your Refund?

Following are the requirements you must meet in order for your refund request to be approved.

• If you need a refund, please contact us using any of the three methods listed below:

– Toll free (+91 78377 77854)
– Live Chat
– Business@expandimo.com

• You will receive an email from our refund department approving your refund request after our revision policy has been applied. Expandimo Technologies Pvt Ltd will obtain your design rights after the refund, and you will not be able to display the design from Expandimo. It should also be noted that:

– With the design rights transferred to the company, you agree that you will have no right (directly or indirectly) to use the response or any other content, work product, or media and have no ownership interest in them.

– Expandimo Technologies Pvt Ltd will collaborate with the Government Copyright Agencies to share Copyright Acquisition information that would restrict the future reuse of refunded designs. 

You can reach us at business@expandimo.com with any questions or concerns regarding our Refund Policy.

12. Quality Assurance Policy

Our goal is to provide you with the satisfaction you are looking for, so we don’t stray from the specifications you provide in the order form. Each design is based on meticulous research, ensuring its quality and originality.